FAQ

HOW LONG IS THE WARRANTY FOR THE HATFIELD SHOTGUNS?

THE HATFIELD SHOTGUNS COME WITH A ONE YEAR WARRANTY STARTING
FROM THE INITIAL DATE OF PURCHASE.

HOW DO I GET MY FIREARM TO HATFIELD ?

You can package the firearm in its original package or another box that would fit it securely. Please include a note with your current issues about the firearm inside the box. Also include your contact information like your name, address, and phone number. If you include an email, we will send you a notification and a tracking number once the firearm is repaired test-fired, and is ready to be sent out. Also, if you are going to use the original box make sure to wrap the outside of the box with some sort of wrapping paper so Hatfield Gun Company is not visible. You can ship the firearm to us from USPS, UPS or FedEx. Please use the address below and write HGC on top of the address. Our average turnaround time is unknown at the current moment. All the repairs will be covered under the warranty. If you have any more questions, please feel free to contact us.

WHAT DO THE NOTCHES MEAN ON MY CHOKE TUBES?

THE NOTCHES INDICATE THE CHOKE TUBE CONSTRICTION. THE LEAST AMOUNT
OF NOTCHES MEANS MORE CONSTRICTION. THE HIGHER AMOUNT OF NOTCHES
MEANS LESS CONSTRICTION.

  1. NOTCH-FULL CHOKE
  2. NOTCH- IMPROVED MODIFIED (OFFERED ONLY WITH O/U MODELS)
  3. NOTCH-MODIFIED
  4. NOTCH- IMPROVED CYLINDER
  5. NOTCH- CYLINDER (OFFERED ONLY WITH O/U MODELS AND 28 GAUGE SAS MODEL)

WHICH CHOKE TUBES ARE RECOMMENDED FOR SHOOTING STEEL SHOT?

YOU CAN SHOOT STEEL SHOT TROUGH ANY CHOKE, BUT IF YOU ARE SHOOTING #2 SHOT OR LARGER DIAMETER BBS YOU CAN ONLY SHOOT THEM THROUGH CYLINDER AND IMPROVED CYLINDER CHOKES.

WHY CAN’T I SHOOT STEEL SHOT THROUGH A FULL CHOKE OR IMPROVED MODIFIED CHOKE?

THE MAIN REASON YOU ARE NOT ABLE TO SHOOT STEEL SHOT THROUGH THOSE
CHOKE TUBES IS BECAUSE THE CONSTRICTION IS TOO TIGHT. SINCE STEEL SHOT DOES NOT COMPRESS, IT CAN DAMAGE THE BARREL AND CHOKE TUBE AS THE
SHOT CHARGE PASSES THROUGH.

CAN I SHOOT SLUGS THROUGH MY FIREARM? WHICH CHOKE TUBE SHOULD I USE?

YES, YOU ARE ABLE TO SHOOT SLUGS THROUGH ALL OF OUR FIELD AND SAS MODELS. AS LONG AS YOU USE IMPROVED CYLINDER AND CYLINDER CHOKE THERE SHOULD BE NO ISSUES. SGL MODELS COME WITH A FIXED MODIFIED CHOKE SO WE DO NOT SUGGEST SHOOTING SLUGS THROUGH THEM.

I WANT TO PURCHASE AN EXTENDED TURKEY CHOKE, DO YOU GUYS OFFFER ONE? IF NOT, WHAT AFTERMARKET CHOKES ARE COMPATIBLE WITH YOUR SHOTGUNS?

WE DO NOT OFFER EXTENDED TURKEY CHOKE TUBES AT THIS TIME BUT ALL
HATFIELD SHOTGUNS THAT ACCEPT CHOKE TUBES ARE COMPATIBLE WITH
BERETTA MOBIL/BENELLI STANDARD CHOKE TUBES.

MY WOOD FOREARM BROKE, HOW CAN I GET A REPLACEMENT? WILL I HAVE TO PURCHASE ONE?

IF YOU HAVE FILLED OUT THE WARRATY REGISTRATION FORM ONLINE WITHING 30 DAYS OF PURCHASE AND IT HAS BEEN LESS THAN ONE YEAR YOU COULD GET A REPLACEMENT FORE-END AT NO COST. SIMPLY TAKE A PICTURE OF THE BROKEN FORE-END ALONG WITH THE SERIAL NUMBER OF THE FIREARM AND SEND THE PICTURES TO info@hatfieldguncompany.com AND WE WILL SEND YOU A REPLACEMENT. IF YOU DO NOT QUALIFY FOR THE WARRANTY YOU CAN PURCHASE ONE ON OUR WEBSITE AT: hatfieldguncompany.com

WHY IS MY SAS NOT EJECTING SHELLS?

YOU MAY BE SHOOTING AMMUNITION WITH A SLOW VELOCITY AND WEIGHT COMBINATION. WE ALSO SUGGEST CLEANING THE FIREARM THOROUGHLY WHEN PURCHASED BRAND NEW AND AFTER EACH SHOOTING SESSION TO MAINTAIN RELIABLITY AND LONGEVITY OF THE FIREARM. HERE ARE MINIMUM SPECIFICATIONS WE SUGGEST FOR EACH GAUGE:

  • 12 GA: 2 3/4″ 1250 FPS AND 1 1/8 OZ
  • 20 GA: 2 3/4″ 1300 FPS AND 7/8 OZ
  • 28 GA: 2 3/4″ 1200 FPS 3/4 OZ
  • .410 GA: 2 1/2″ 1300 FPS 1/2 OZ

CAN I PURCHASE YOUR FIREARMS DIRECTLY FROM YOU?

UNFORTUNATELY, WE DO NOT SELL DIRECTLY TO CONSUMERS. YOU WILL NEED
TO CONTACT YOUR LOCAL DEALER AND HAVE THEM EITHER PURCHASE
THROUGH US DIRECTLY OR THROUGH OUR SOLE DISTRIBUTOR, SPORTS SOUTH
LLC. YOU CAN ALSO LOOK AT OUR DEALER LOCATOR TO FIND A DEALER NEW
YOU.

HOW DO I BECOME A HATFIELD DEALER?

IF YOU HAVE A VALID FFL, PLEASE SUBMIT IT TO
INFO@HATFIELDGUNCOMPANY.COM AND WE WILL SEND YOU A CURRENT
PRICE LIST AND DEALER APPLICATION.

WHERE CAN I GET AN OWNER’S MANUAL?

YOU CAN DOWNLOAD A PDF FILE OF ALL OF OUR OWNER’S MANUALS BY
CLICKING HERE. IF YOU WOULD LIKE A PHYSICAL MANUAL, PLEASE E-MAIL
INFO@HATFIELDGUNCOMPANY.COM WITH YOUR MAILING INFORMATION AND
WE WILL SEND YOU THE APPROPRIATE MANUAL.

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